QFES Volunteerism Strategy Discussion Paper : 2017

Introduction

This discussion paper for the QFES Volunteerism Strategy will further the conversation as to what strategic directions and priorities QFES should adopt to implement a contemporary volunteer model that is sustainable and represents public value. It explores the challenges we currently face as well as opportunities for QFES volunteerism and presents a framework to address these, proposing four detailed key strategic areas for discussion and review. Through meaningful dialogue, this discussion paper will engage QFES and its broader partners and key stakeholders to develop a robust and future-thinking QFES Volunteerism Strategy to address the challenges facing emergency volunteer service delivery both now and into the future. The key strategic areas proposed in this discussion paper aim to: 1. Actively foster and support the growth of healthier communities in Queensland. 2. Develop our peoples’ capability and improve opportunities. 3. Enhance and strengthen partnerships, better collaboration and understanding of shared responsibilities to better prepare and respond to our community’s divergent risk profiles. 4. Enrich the support provided to QFES volunteers to enable a more strategic and effective use of their time and deliver a more rewarding experience for them. 5. Build a sustainable model for attracting, recruiting and retaining volunteers which is applicable to local community needs and risk. 6. Embed volunteerism within the culture and ethos of QFES. 7. Foster a culture of professionalism and expertise for our people through information sharing and exploring opportunities for improvement to be leaders in our field through Better Practice Models and Centres of Excellence.

6

olunteerism Strategy Discussion Paper : 2017

Queensland Fire and Emergency Services